Privacy Policy

1. Introduction

Welcome to Ikigugu Group. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, physical address
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, products and services
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences
• Educational Data: Course enrollment, progress, quiz results, and certificates

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other services we offer
• To manage your enrollment in courses and track your learning progress

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@ikigugugroup.com
• Phone: +250 795 209 032
• Address: Musanze, Rwanda